Under the Fair Debt Collection Practices Act (FDCPA), debt collectors are prohibited from using abusive, unfair, or deceptive practices to attempt to collect on debts. Under the FDCPA, a debt collector is someone who regularly collects debts owed to others. This includes collection agencies, lawyers who collect debts on a regular basis, and companies that buy delinquent debts and try to collect on them.
WHAT DEBT COLLECTORS MAY DO
Debt collectors have the legal right to demand payment from you and to threaten legal action, if necessary. The FDCPA, however, prohibits harassment and misrepresentation. Moreover, debt owners, collection agents, and third party collectors must all follow these rules.
Debt collectors may only call you between the hours of 8:00AMand 9:00PM. Collectors may not make excessive calls.
WHAT DEBT COLLECTORS MAY NOT DO
First and foremost, debt collectors may not use profane or abusive language to convince or coerce you into make payments on a debt. In reality, my clients have reported gross violations of this aspect of the FDCPA.
In theory, debt collectors are also prohibited from attempting to make you pay more than you actually owe.
Debt collectors may not misrepresent themselves to be from a government agency or a court of law.
Collectors are absolutely prohibited from notifying your employer that you have an outstanding debt. Debt collectors may, however, contact your friends, coworkers, and neighbors, in the attempt to fnd a way to get in touch with you. Again, I have heard horror stories about the disturbing lengths that collection agents will go to contact a debtor. (For more, read my article on skip tracing tactics employed by debt collectors.) If you fall behind on your bills, it is usually better to beat creditors to the punch than to allow them to run roughshod over your life for several months.
WHAT YOU CAN DO
You can instruct the collector to stop calling you while you are at work. You should do this in writing, and preferably, by registered mail.
If you retain counsel to negotiate with your creditors, then your creditors must stop calling you and instead go through your counsel. If creditors are infringing on your ability to live your life, give me a call at (202) 448-5136 or visit the Lee Legal website for more information. As a bankruptcy and debt attorney in D.C. and Virginia, I can help you get your creditors off your back.
